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Childbirth U

Informed Choices in Childbirth

Help – My Account

How do I create an account?

  • You must purchase a product to create an account.
  • When you click “Place Order” at the bottom of the checkout page, the shopping cart automatically creates an account which assigns a username and generates a temporary account password.
  • For optimal security, we recommend changing your password once your account is activated.
  • The shopping cart also “logs you in” to your new account.

How do I access my new account?

  • After completing your purchase, you will receive an email with the username and password at the email address you used during checkout.
  • You should already be logged in to your new account after clicking “Place Order.”
  • If you are logged out, click the “Sign In” link at the top right corner of the main navbar on any page. Link to login page: My Account.
  • For optimal security, we recommend changing your password once your account is activated.

How do I change the e-mail address on my account?

  • Go to “Edit Account” or click the “Account Details” button on the My Account landing page.
  • Enter your new email address.
  • Click “Save changes.”

How do I change my account password?

  • Go to “Edit Account” or click the “Account Details” button on the My Account landing page.
  • Find the “Password Change” box.
  • Enter your current password.
  • Enter your new password.
  • Confirm your new password.
  • Click “Save changes.”
  • If you can’t remember your password, please follow the instructions below to reset your password.

What do I do if I’ve lost my password?

How to reset your password.

  • Click “Sign In” on the top navbar on any page.
  • Click the “Lost your password?” link below the “Login” button.
  • Enter your user name or e-mail address and click “Reset Password.”
  • Check your e-mail for the confirmation link.
  • Click the confirmation link in the e-mail.
  • Enter your new password. Confirm the pasword and click “Save.”
  • Login with your new password.

I’m having trouble logging in; what should I do?

  • Clear your browser cache and history and try again.
  • If this doesn’t work, try resetting your password. See above for instructions.
  • If the above solutions don’t work, please contact us, and tech support will respond.

How can I start/stop receiving e-mails?

CBU sends e-newsletters from time to time to those who opt-in during checkout or who sign up using the Mailing List Sign Up form. These e-newsletters are solely to let you know about CBU website updates and new CBU blog posts on “News from around the Web.” You can opt out of the CBU e-newsletter at any time by clicking the “Unsubscribe” link at the bottom of each e-newsletter. If you sign up, be sure to add henci@childbirth-u.com to your email address book so e-newsletters don’t end up in your spam filter

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