How do I create an account?
- You must purchase a product to create an account.
- When you click “Place Order” at the bottom of the checkout page, the shopping cart automatically creates an account which assigns a username and generates a temporary account password.
- For optimal security, we recommend changing your password once your account is activated.
- The shopping cart also “logs you in” to your new account.
How do I access my new account?
- After completing your purchase, you will receive an email with the username and password at the email address you used during checkout.
- You should already be logged in to your new account after clicking “Place Order.”
- If you are logged out, click the “Sign In” link at the top right corner of the main navbar on any page. Link to login page: My Account.
- For optimal security, we recommend changing your password once your account is activated.
How do I change the e-mail address on my account?
- Go to “Edit Account” or click the “Account Details” button on the My Account landing page.
- Enter your new email address.
- Click “Save changes.”
How do I change my account password?
- Go to “Edit Account” or click the “Account Details” button on the My Account landing page.
- Find the “Password Change” box.
- Enter your current password.
- Enter your new password.
- Confirm your new password.
- Click “Save changes.”
- If you can’t remember your password, please follow the instructions below to reset your password.
What do I do if I’ve lost my password?
How to reset your password.
- Click “Sign In” on the top navbar on any page.
- Click the “Lost your password?” link below the “Login” button.
- Enter your user name or e-mail address and click “Reset Password.”
- Check your e-mail for the confirmation link.
- Click the confirmation link in the e-mail.
- Enter your new password. Confirm the pasword and click “Save.”
- Login with your new password.
I’m having trouble logging in; what should I do?
- Clear your browser cache and history and try again.
- If this doesn’t work, try resetting your password. See above for instructions.
- If the above solutions don’t work, please contact us, and tech support will respond.
How can I start/stop receiving e-mails?
CBU sends e-newsletters from time to time to those who opt-in during checkout or who sign up using the Mailing List Sign Up form. These e-newsletters are solely to let you know about CBU website updates and new CBU blog posts on “News from around the Web.” You can opt out of the CBU e-newsletter at any time by clicking the “Unsubscribe” link at the bottom of each e-newsletter. If you sign up, be sure to add henci@childbirth-u.com to your email address book so e-newsletters don’t end up in your spam filter